Property Managers
...when your occupancy rate is close to 100%, why bring on a concierge?

  • Would you like to increase your equity?
  • How strong is your commitment to customer service?
  • When rents go up, what services are added?
  • When competition increases will you retain your current tenants?
  • Could you afford to install a concierge during a down market?
  • Would you consider bringing in a concierge service that could generate some revenue?
  • Are you committed to building a positive brand strategy?
  • What does pride in ownership mean to you?
  • Do happy tenants result in referrals?
  • How important is it that you regain major tenants? Would retaining even one major tenant be worth the cost of putting in a concierge?
  • What other living amenities are you currently offering?

Bay Area Concierge is the Missing Link...

Bay Area Concierge offers the missing link in personal relations with tenants. Bay Area Concierge is·

Cost Effective
Utilizing a small independent concierge service improves time management, increases morale, reduces stress and enhances productivity by offering quick, responsive, and creative solutions to any request. It works equally well for you and your tenants!

A Custom Designed Service
As every property is different, your concierge services will be tailored to assist you with a variety of activities from planning to implementation.

A Goodwill Ambassador
Our concierge is often the first person guests meet when they visit your property. When you take advantage of the full scope of our concierge services, everyone has more time to focus on the job at hand, leaving the details to us.

Responsive
We believe that people deserve timely service. We reply to most requests instantly or in "about an hour".

Pro-Active as well as Re-Active
Bay Area Concierge is continuously at work researching dining, group discounts, entertainment, travel and much more. Ours is NOT a glorified security desk position.

Experienced
Self-directed men and women with demonstrated resourcefulness and a can-do attitude staff our desks. A former career consultant, owner Madison Kane carefully selects long-time, service-orientated residents as concierges and then assists them on major projects. Owner participation becomes part of your service agreement.

Not Working on Commissions or Incentives
Bay Area Concierge is a friendly, accessible, equal-opportunity service giving each client enthusiasm and attention.

Going the Extra Mile
We'll tackle any question as long as it's legal and kind but you'll be most excited about how we handle special events and on-site services. We combine spontaneity, intuition and high tech to deliver great service. You receive the synergistic effect of our personal network linking with other concierges, visitors' bureaus and associations.

Offering More Creative Options
We present a unique information rack featuring offbeat as well as established entertainment options. You won't find a rack like ours in any hotel! We also offer Menu, Events and Hawaii Travel Notebooks for review and loan.

Expert in Marketing and Copy-Writing
Because owner Madison Kane has a background in marketing, corporate training and writing for publication, you'll be assured of top notch promotion for special events, information packed newsletters and a high level of communication with your clients.

Dissent Radar
We are your ear to the ground regarding any unhappiness with building processes. Of course, our insights are for sharing only with designated management staff.

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by Bay Area Concierge
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